Mentoring vs. Business Coaching: Which one is best for you?

business coaching vs mentoring

As you develop in your business, you may find yourself wondering whether it would be helpful to have a coach or mentor. Both can provide valuable guidance and support, but their focus and approach differ. Here’s a brief overview of coaching vs. mentoring to help you decide which one is right for you.

Mentors are typically more experienced than their mentees and can provide advice and guidance based on their own career journeys. Mentors can help you navigate difficult situations, make essential connections, and expand your skill set.

Coaches, on the other hand, focus on helping you reach your specific goals. They work with you to develop actionable plans and hold you accountable for reaching your targets. Coaching may be the best option for you if you’re looking for help achieving a specific goal.

Both coaches and mentors can play an important role in your career development. When choosing between the two, consider your goals and what type of support you need to reach them.

small business coach

Business Coaching vs. Mentoring

  1. Business Coaching is typically more focused on the present and future, while mentoring often looks to the past for guidance.
  2. Business Coaching is about helping people reach their goals, while mentoring is about sharing knowledge and experience.
  3. Business Coaching is often seen as more of a professional relationship, while mentoring is often more personal.

Coaching is often seen as more of a professional relationship, while mentoring is often more personal. This is because coaching typically focuses on the present and future while mentoring looks to the past for guidance. Coaches believe their clients have the answers within themselves – they need help uncovering them. Mentors, on the other hand, often share their own experiences and knowledge in order to help mentees reach their goals.

This difference can also be seen in the way coaching and mentoring relationships are viewed. Coaching is often seen as more of a professional relationship, while mentoring is often more personal.

What are the benefits of having a mentor?

There are many benefits to having a mentor. A few of these benefits are

1. You have someone to guide and advise you

A mentor can be defined as an experienced and trusted advisor. In the business world, a mentor is often more senior in their career and can offer guidance and advice to those starting out. The benefits of having a mentor are numerous, but perhaps the most important is that they can help you to avoid making costly mistakes. A mentor will have a wealth of experience and knowledge to draw upon, and they can help you to navigate the challenges of your career. They can also provide essential networking opportunities and introduce you to influential people. In short, a mentor can be an invaluable asset, and everyone should aspire to find one.

2. You have someone to help you get ahead in your career

A mentor is someone who can help guide you in your career, offering advice and support when it comes to making important decisions. Having a mentor can be incredibly beneficial, giving you access to someone who has already been successful in your field and knows the ins and outs of the industry. A mentor can help you avoid making mistakes and provide valuable networking opportunities. In addition, a mentor can help to keep you motivated and on track, ensuring that you stay focused on your goals. Ultimately, a mentor can play a pivotal role in helping you to achieve success in your career.

3. You have someone to help you learn new things

A mentor is someone who can help guide you through new and unfamiliar territory. Whether you’re just starting out in your business or you are looking to make a change, a mentor can offer advice and support. They can help introduce you to new concepts, teach you new skills, and provide support when you’re feeling challenged. A mentor can also be a sounding board for your ideas and a source of motivation when you need it. While mentors come in all shapes and sizes, finding someone with experience and wisdom you respect is the most important thing. With their help, you can learn more about your chosen field, gain valuable insights, and achieve your goals.

4. You have someone to depend on for support and encouragement

A mentor can provide support and encouragement when you need it most and can help you navigate through difficult challenges and obstacles. They can also offer helpful advice and guidance based on their experiences and knowledge. In addition, mentors can act as role models, showing you what is possible if you are willing to work hard and stay focused on your goals. If you are lucky enough to have a mentor, make sure to take advantage of all that they have to offer. It could make a big difference in your career journey.

5. You have a friend and confidante

One of the benefits of having a mentor is that you have a friend and confidante. Someone you can trust to give you honest feedback and guidance. Someone who has been there before and can help you navigate your way through challenges. If you’re feeling lost or stuck, a mentor can be the compass that points you in the right direction.

What are the benefits of having a coach?

A coach can help you achieve your goals faster and more effectively than if you were working on them alone. Coaches provide guidance, support, accountability, and expertise that can help you get the most out of your training.

Some of the benefits of having a coach include the following:

 

1. Improved performance and results

Most business owners would love to improve their business performance and results, but they don’t always know how to go about it. That’s where a business coach comes in. A business coach is someone who helps you take a closer look at your business and identify areas that need improvement. They will then work with you to develop strategies for making those improvements. As a result, you can expect to see better business performance and results.

 

2. A better understanding of your own potential and strengths

Business coaches are not only beneficial because they help you to understand your potential and strengths better but also because they can provide an objective perspective on business decisions. A business coach can help you to understand your goals and what is holding you back from achieving them. They can also help you to develop a plan of action to reach your goals. In addition, business coaches can provide accountability and support as you work to reach your goals. Having a business coach can be a powerful tool in helping you to reach your full potential as a business owner.

 

3. Greater motivation to train and stay focused

There are many benefits of having a business coach, but one of the most important is that they provide motivation and accountability. When you have someone to hold you accountable, it’s easier to stay focused and on track. A business coach will also push you to reach your full potential and help you overcome any obstacles that are holding you back. In addition, a business coach can offer valuable insights and advice based on their own experiences. If you’re serious about taking your business to the next level, then working with a business coach is a wise decision.

 

Pro-Tip: Grab 30 minutes on my calendar to ask any questions you have about business coaching. I’ve been a business coach (and business broker) for over 20 years. I also have a business coach of my own, so I know what successful coaching looks like on both sides of the table.

~ Alan Melton, Small Business Coach Associates


4. Optimal use of time and resources

A business coach can help business owners and entrepreneurs use their time and resources more efficiently. In today’s fast-paced business world, staying ahead of the competition and making the most of every opportunity can be challenging. A business coach can provide impartial advice and guidance on how to best use your time and resources. It can be through delegation, where business owners need to delegate certain tasks so that they can focus on CEO tasks to further improve running their business.

 

5. Reduced chance of making mistakes

Having a business coach provides several benefits that can help to reduce the chance of committing business mistakes. First, a business coach can offer an objective perspective on business decisions. This can be especially helpful when business owners are facing difficult choices. Second, a business coach can provide guidance and support during times of change. This can help business owners to navigate through challenging transitions without making costly mistakes. Finally, a business coach can help business owners to develop and implement effective strategies for growth. By having a business coach, business owners can benefit from expert advice and support, which can ultimately help to reduce the chance of making costly mistakes.

 

6. Access to expert knowledge and advice

Business coaches have extensive experience in the business world and can provide valuable insights into the challenges and opportunities that business owners face. As a result, business coaches can be an invaluable resource for business owners who are looking to take their businesses to the next level. They can guide you to develop a business plan, set goals and objectives, and improve your business skills.

 

Similarities of Business Coaching and Mentoring

Business coaching and mentoring can be approached in many ways, but the similarities between the two outweigh the differences. Business coaching and mentoring emphasize helping the client or mentee reach their potential by providing them with support, advice, and guidance. In business coaching, the coach takes on more of a directive role, often providing specific advice and actionable steps for the client to take. In contrast, mentoring takes a more hands-off approach, with the mentor serving as more of a sounding board for the mentee. However, business coaching and mentoring focus on helping businesses grow and succeed. As such, business coaches and mentors play an important role in ensuring that businesses are able to reach their full potential.

When does a mentor become a coach?

A mentor is someone who can offer guidance and support to someone else who is looking to improve themselves. A coach, on the other hand, is someone who offers direction and guidance in order to help an individual or group achieve a specific goal. So when does a mentor become a coach?

The answer to this question depends on the situation. In some cases, a mentor may transition into a coaching role if the person they are helping expresses an interest in becoming more actively involved in their own development. The mentor can then help them set specific goals and provide support as they work towards achieving these goals. In other cases, a mentor may act as a coach if they are asked to do so by their employer or supervisor. 

Becoming a coach is a big responsibility regardless of how or when it happens. A good coach needs to be patient, articulate, and knowledgeable about the topic they are coaching on. They should also be able to foster a positive learning environment where individuals feel comfortable asking questions and making mistakes.

Three Types of Mentoring

There are three types of mentoring: traditional one-on-one, distance mentoring, and group mentoring. Traditional one-on-one mentoring is the most common type of mentoring. It involves two people meeting in person on a regular basis to discuss their lives, careers, and goals. Distance mentoring is a newer type of mentoring that involves two people communicating via phone, email, or video chat. Group mentoring is a type of mentoring that involves three or more people meeting on a regular basis to discuss their lives, careers, and goals. 

Each type of mentoring has its own advantages and disadvantages. Traditional one-on-one mentoring is the most personal type of mentoring, but it can be time-consuming and expensive. Distance mentoring is less personal than traditional one-on-one mentoring but is more convenient and often cheaper. Group mentoring is the least personal type of mentoring, but having multiple mentors can be very helpful.

Four Types of Business Coaching

There are four types of business coaching: executive, integrated, team, and virtual coaching. Each type of coaching has its benefits and drawbacks, so it’s important to choose the right type of coach for your needs.

Executive coaching is perfect for business leaders who want to improve their performance and take their careers to the next level. An executive coach will help you clarify your goals, overcome obstacles and develop a plan of action. However, executive coaching can be expensive and may not be suitable for all business leaders.

Integrated coaching is a great option for businesses that want to improve their overall performance. An integrated coach will work with you to improve your communication, leadership, and team-building skills. However, integrated coaching can be time-consuming and may not be suitable for all businesses.

Team coaching is designed to help teams work together more effectively. The coach works with the team to identify its strengths and weaknesses and helps them develop strategies for improved performance.

Virtual coaching is a type of business coaching that uses technology to deliver coaching services. Virtual coaches can deliver their services via video conferencing, phone calls, or email. This type of coach can be beneficial for business owners who want the flexibility to receive coaching services from anywhere in the world. However, However, virtual coaching can have a lack of personal interaction.

Pro-Tip: Grab 30 minutes on my calendar to ask any questions you have about business coaching. I’ve been a business coach (and business broker) for over 20 years. I also have a business coach of my own, so I know what successful coaching looks like on both sides of the table.

~ Alan Melton, Small Business Coach Associates


How does mentoring/coaching help your business grow?

Mentoring and coaching are two essential tools for any business owner who wants to see their company grow. By mentoring, you can offer your employees guidance and support, helping them develop their skills and knowledge. This, in turn, can lead to improved performance and greater productivity. Coaching, on the other hand, is more focused on helping individuals to achieve specific goals. This could involve providing advice and mentorship on a one-to-one basis, or it could involve leading group workshops. Either way, coaching can help employees identify their strengths and weaknesses and set realistic goals to help them progress in their careers. In short, mentoring and coaching are two key ways in which you can help your business to grow.

coaching vs mentoring

Example of Mentoring

Steve had always been a great business owner. He was a leader, and his employees looked up to him. However, he wanted to train them to become leaders themselves, and he didn’t know how to do it. So he turned to a mentor for advice.

The mentor said. “I can give you some general tips.” He went on to share some of the best leadership practices he had learned over the years. Steve was grateful for the advice and promised to put it into practice. And so he did.

The results were impressive. His employees started taking on more responsibility and becoming more engaged in their work. They even began developing their own leadership skills! Steve was happy with the progress they were making and thanked his mentor for all of his help.

Through mentoring, Steve was able to:

  1. Save time and energy 
  2. Get expert advice and learn leadership skills.
  3. Receive support and encouragement to navigate difficult challenges.
  4. Achieve goals and expand knowledge in a shorter time frame.

Example of Business Coaching

coaching vs mentoring

As Jane contemplated her situation, she knew she needed to make a change. She was working 111 hours a week and wasn’t able to spend any time with her family. It was taking its toll on her mentally and emotionally. So she decided to get a business coach to help her manage her time more effectively and systematize her business.

At first, the changes were difficult. But after following her coach’s advice diligently, Jane began to see results. She was able to cut down on the number of hours she worked each week from 111 hours down to 47.5 hours while maintaining and even growing her business. Best of all, she was now able to spend more time with her family and enjoy life again.

Through coaching, Jane was able to:

  1. Reduce the number of hours worked each week
  2. Maintain and grow business while spending more time with family 
  3. Systemize business for long-term success
  4. Decrease stress and increase productivity

Business Coaching vs. Mentoring: Which one is best for you?

When it comes to personal and professional development, coaching vs mentoring is two popular approaches. But what’s the difference between the two? And more importantly, which one is right for you?

Mentoring typically involves a more experienced individual passing down wisdom and advice to someone who is less experienced. The mentee looks up to the mentor as a role model and seeks guidance on how to navigate their chosen field. Coaching, on the other hand, is more focused on helping the client reach specific goals. The coach acts as a sounding board and provides support and accountability, but ultimately it’s up to the client to figure out the best way to reach their objectives.

So. coaching vs mentoring, which one should you choose? Mentoring may be a good option if you’re feeling lost and uncertain of your next steps. But coaching could be a better fit if you’re clear on what you want to achieve and just need some help getting there. Ultimately, the best way to decide is to experiment with both approaches and see what works best for you.

Conclusion

When it comes to coaching and mentoring, there is no one-size-fits-all answer. The best approach depends on your specific needs and goals. This article explores the differences between coaching and mentoring and helps you decide which is best for you.

Coaching and mentoring are both forms of developmental support. They can both be helpful in achieving your goals, but there are some key differences. coaching is typically more task-oriented, while mentoring is more relationship-oriented. Coaching focuses on the present and future while mentoring often looks to the past for guidance. Mentors may also provide coaching, but their primary focus is developing long-term relationships.

So, which one is right for you? Coaching may be the best option if you’re looking for help with a specific goal or task. Mentoring may be the way to go if you’re seeking guidance and wisdom from someone with more experience. Ultimately, the decision comes down to what you’re hoping to achieve.


9 Ways to Simplify And Improve Your Organization’s Workflow

workflow

Simplifying and standardizing procedures in order to provide better quality output quickly enhances workflow efficiency. When you have adequate and simplified processes in place, it will protect workplace culture and customer relationships. If you get rid of tasks that aren’t required, you’ll save money and other resources, which will benefit your bottom line. As a result, your team will have more time to devote to productive growth elements.

One of the greatest risks businesses face today is inefficient processes, potentially costing 30% of the business’s annual revenue and 26% of an employee’s time. Inefficiency is fatal to the survival and expansion of any business, but how will the processes be optimized? 

Before we walk you through some of the ways you must adapt to simplify and improve your organization’s workflow, it is vital to understand what process improvement is.

Understanding process improvement

workflow

The purpose of process improvement is to assist you in gathering and analyzing feedback on your processes to facilitate constant development. It entails eliminating mistakes, decreasing waste, enhancing productivity, and streamlining efficiency in order to eliminate redundancies in procedures that contribute to delays in projects, staff demotivation, and productivity reduction. 

Process improvement begins with a focus on defining the business requirements of a process, meeting best practice standards, or simply improving quality and the user experience for customers and end-users. This is done rather than contemplating the technology that must be used to circumvent the challenges. Businesses that successfully implement process improvement see a return on their investment via process optimization, which results in greater product sales, enhanced customer experience, and time saved will be invested in strategic moves that can give the firm a competitive edge.

9 Ways to simplify and improve your organization’s workflow

Workflow in the business world is one of the most dynamic fields. It analyzes the organizational structure of work and the methods through which different departments coordinate to fulfill tasks. A well-designed workflow will free you from the tedious task of micromanaging each phase as you go about your day.

Here are some ways to help streamline your workflow:

1. Simplify processes using PDF merger

workflow

PDF merger is a robust tool to optimize workflow. When you combine PDF files online, you will create a dynamic system that supports improving your organization’s workflow goals. The online PDF merger allows you to do this in a few clicks. Combining files using an online PDF merger is easy and secure drag and drop your pages into the combiner, rearrange or delete them, and add the pages you need. 

The PDF merger also allows you to choose from a variety of templates and these templates are customizable. You will get the required single document when you merge the desired pages. The document provides valuable insights into your team’s workflow efficiency.

2. Analyze your current processes

Knowing the status of the current workflow of every department of your organization is an integral part of business improvement before you move to start implementing changes. Check thoroughly every component of your business process to understand what is already in place and wherefrom you need to start.

Take the feedback from each employee to understand what already exists and the results you drive from the current processes. Ask for feedback from each member in every department to determine what changes you need to incorporate in consideration of the improvement areas and inefficiencies. 

The current status of processes will provide you with a roadmap to decide on your future course to optimize and enhance your processes.

3. Document the processworkflow

Documenting important things is essential since it is not possible for you to remember everything. If you do this, you’ll be able to get more done in less time. Listing every task, whether big or small, is a way forward to take your project from idea to execution, as doing this you will serve as a process audit. You’ll observe that there are too many unnecessary stages in one area while you need to include some crucial ones in another, and it is at the point in the process when mistakes most often occur.

Your procedures are available in some form, whether in your ideas, unspoken habits, or as a collection of emails and papers that have never been formally specified. To state the obvious, you will only review, modify, or automate your process if you’ve clarified and streamlined it.

4. Set priorities for tasks and objectives

After gaining an awareness of the processes that are already in place and documenting them, you need to set them in order of preference and rate the tasks that need immediate attention. Create a timetable in order to keep track of and organize the essential tasks. 

It is vital to understand that whatever tasks are assigned by you, there must be regular tracking for the ongoing progress on each component of the project.

workflow

5. Create efficient workflows

Creating a visual map of all the tasks and procedures involved in a project will help you learn what needs to be done and how to get there faster. 

The first step in designing efficient workflows is to create a diagram of your jobs, detailing the many steps involved and their respective beginnings and endings using a simple flowchart.

You also need to think about the outputs of your process and include all the necessary data and instructions. Finally, while building an efficient workflow, it is essential to determine which, if any, sub-workflows are critical for the completion of the project.

It’s essential to try out different strategies to evaluate what works best for your team before making any major changes to the infrastructure. 

The following objectives must be met for the procedure to be considered successful:

  • Sharing data must be more accessible
  • The number of distractions must be the least
  • Inclusion of process for regular evaluation and improvement
  • Accelerating processes to increase productivity

6. Explore emerging technologies

Pick the right technology for your company’s web apps, ideally one that allows for some degree of adaptability with your website. Server-side programs (PHP) make web apps more manageable than their client-side counterparts (HTML).

Use video conferencing instead of a regular conference call to save time and avoid the trouble of commuting to and from the workplace for meetings. Using video conferencing programs like Skype or Google Hangouts to have in-person meetings instead of driving across town or flying across the globe will drastically cut corporate travel costs.

7. Give your workers a sense of independence

It’s essential to divide the tasks so that everyone will contribute to the development of the process rather than relying just on one team. Until the perfect version of the process is adopted, the inputs from many workers and their viewpoints on the specific job will help eliminate the faults.

A good workflow is achieved when you assign particular tasks to specific workers. Although this seems like it would add extra work for you, it will let your staff relax. After finishing their task, individuals are no longer bound by the procedures of a business.

They are more productive, resulting in higher-quality output, and they have more spare time to enjoy their lives. They won’t be bothered or contacted for no apparent reason concerning matters outside their purview. Taking responsibility for one’s actions will give one the internal drive to tackle the task and see it through to its conclusion.

8. Adopt automation

Most business executives are skeptical about automationthey fear it will lower quality which is not valid. Relying on automation and automating some of the tasks in routine will reduce duplication and free up your staff to do what is essential. 

Leveraging automation will allow them to make greater contributions to the team and the company as a whole. Try to find places in your process where human effort needs to be eliminated by adding in some automation. Investing in automation solutions is worthwhilethey minimize the time your staff spends on menial tasks.

workflow

9. Put together a competent team

Without the right team, companies find it challenging to function correctly—having the appropriate people is critical to its success and development—it will even reduce the need to recruit more workers. 

With the right team in place, you will be confident that your firm will run smoothly and that employees will step up and take charge when required. When a company has a healthy corporate culture, everyone works together toward a common objective and knows their role in its success. 

Most successful organizations believe that human resource is one of their most valuable assets for them. Hiring the right team contributes in many ways, including: 

  • Building integrity and reputation
  • Creating customer satisfaction
  • Saving time and resources
  • Inducing motivation and synergy

Wrapping up ways to improve your organization’s workflow

Every procedure your company implements must be well-planned and easy enough to function without constant oversight to maintain a steady work stream. The key to efficient workflow is running with little hassle while achieving the desired results. To find and fix inefficiencies in your organization’s processes, you must evaluate processes regularly. Using technology to your advantage will streamline the process, so keep trying in different environments and honing your technique until you succeed.

Author Bio:

Surya Ranjan Pandita is a content marketer. He is always on the lookout for new optimization strategies and loves to create actionable content. 

small business coach

 

4 Great Online Marketing Ideas for Your Pet Business

pet business

Are you a pet business owner who has been relying on traditional marketing techniques for some time, but want to try using digital channels to find and attract more customers? Are you looking for online marketing tactics to grow your business and get ahead of your competition in the pet industry?

Whatever reason you have for exploring new online strategies to promote your pet business, read on below. This article will help you learn about four effective marketing ideas that can help boost your online presence, connect with your target audience, and grow your customer base.

Host an Online Giveaway Contest

One of the most effective ways to promote your business and get noticed by pet parents is by holding a contest. The contest can require netizens to perform easy tasks in exchange for the chance to win gift items. For instance, you can ask your pet business’s social media followers to like, share, or comment on specific posts to qualify for the competition. By doing so, you can increase your social media presence and improve awareness of your brand.

Make sure you build interest and get your target audience excited to participate in your contest by offering irresistible prizes, like items that will appeal most to pet lovers. Stylish pet accessories and clothes, fun pet toys, and tasty pet treats are good examples of enticing giveaways. You can also hire a pet industry influencer to promote your giveaway and help you broaden your audience reach.

Leverage Photos on Social Media

Social media accounts featuring cute images of cats, dogs, and other pets often see incredibly high organic engagement rates. People actively search for pictures of pets and share them enthusiastically with family and friends. As such, why don’t you jump on the bandwagon and regularly upload cute photos of pets to your social media accounts? This is a surefire way to boost engagement among both your existing customers and new ones who will happen upon your brand’s social media posts.

pet business

Instead of only posting explanations of your product and service offerings through words, you may also want to use the power of photography to get more attention. For instance, if you run a dog grooming business, you can upload before-and-after grooming pictures of dog clients to showcase your employees’ grooming skills. Make sure the photos are cute and eye-catching enough to attract more social media users to your brand. Don’t forget to include your contact details or a link to your website in the description to help potential clients reach you more easily.

Make Your Social Media Account Relevant

Do you want to convince your target market to follow your social media accounts and learn more about your business? The best way to do so is to make your social media content more relevant. Keep in mind that social media users subscribe to or follow certain accounts because they gain some benefits from doing so. If you keep pushing your products and services with every post you make, you will probably turn people off instead of enticing them. Even your existing customers may lose interest with this constant “hard-selling” approach.

That said, you may want to limit your promotional posts and instead focus on creating content of value for your audience. If you’re running a pet training school, try posting video demonstrations showing how dog owners can teach their furry friends basic commands such as “sit” and “roll over.” You can also share training tips, answer follower questions, and provide compelling information about pet training schools and similar topics. When you focus on addressing the needs of your target market, there is a greater chance that you’ll increase your following and build a good brand reputation.

Include a Blog on Your Official Website

Including a blog section on your website is another effective way to build a solid brand reputation, connect with potential customers, and create share-worthy materials and content. Make sure to align your topics to your product or service offerings so that you can market your business indirectly.

pet business

Let’s say you’re running a pet pharmacy. You can try blogging about first aid for pets or how to manage common pet health problems at home. These topics will help you attract pet parents who are interested in caring for their beloved animals better. At the same time, you can use these blogs as opportunities to discuss medications, supplements, medical equipment, and other products available in your store, all without coming off as too “salesy.”

Make it a point to include a brief section encouraging readers to check your company website or to patronize your store at the end of every article. More importantly, promote your blogs on all your social media accounts to boost traffic and generate interest in them.

The tips discussed above are just some of the most effective online marketing strategies you can adopt to help connect with your target audience and build a solid customer base. Try to include them in your marketing plan, and see how you can adjust and make the most of these techniques to suit your business needs, goals, and situation.

Remember, these marketing ideas are meant to complement your current business strategy and not drastically change whatever you have in place. Your pet business will benefit the most when you use a good mix of traditional and online marketing strategies. Find out what works for you, and use this knowledge to build your business’s value.

small business coach

 

7 Ways To Improve Your Content Writing Post-Google Core Update

Google has always focused on providing its users with the best and most relevant results and content. For this, Google has introduced several updates in the past, and recently, it has raised another core update. 

A Google core update, unlike earlier releases, includes major and comprehensive modifications to the company’s search algorithm and services. While most launches go unobserved, core changes are noted because of their impact on search results. 

All you have to do to soar above the competition in the SERPs is create high-quality content. Well, that’s what Google wants from you with its core update.

Isn’t it simple? There is, however, a challenge with this. Everyone feels that their content is the greatest on the market.  

Furthermore, one of the most challenging components of SEO to describe is high-quality content. People frequently focus on not-so-crucial things, such as word count, keyword density, or formatting.

Although there is no fixed formula for writing high-quality content, here are seven core, tried, and tested ingredients for writing effective and balanced content to justify Google’s update without losing the customer-centric approach.

1. Focus On Quality, Not Quantity

When Bill Gates predicted that the internet’s future would be content-driven in the 1990s, he didn’t mean just a collection of words and sentences. He was referring to high-quality, relevant information.

It’s tempting to keep churning out stuff. Your audience, on the other hand, is looking for high-quality material that’s fascinating, valuable, and instructive. High-quality content is comprehensive, practical, helpful, educational, accurate, and the best answer for the searcher’s query.

 Potential clients become paying customers because they trust you and believe your product or service will fulfill their wants and solve their issues. A profusion of low-quality material will merely take up space, and viewers will ignore it.

High-quality postings will garner more attention, interaction, and shares, all of which should be the aims of a well-planned content strategy.

2. Have A Plan

Creating a plan may appear to be a no-brainer. However, with Google being more rigorous on content quality, having a plan before you begin writing will make your content more focused and consistent. A well-planned and executed content strategy not only increases traffic but also identifies your business and aids in the formation of strong bonds between you and your target consumers.

Begin by creating an editorial content calendar. Determine the types of material you want to distribute and the best platforms for you, then plan each frequency. You must consider providing the most satisfactory reading experience possible. 

Consider how you can provide the best reading experience possible—choosing the best mix of text, infographics, and even videos. That’s what Google will concentrate on today and tomorrow.

3. First Human-Centric Content, Then Search-Engine 

Everything you publish should aim to answer your readers’ queries.

When you try to create valuable material for your readers, they’ll show their appreciation by commenting and sharing it. That demonstrates trust. When consumers trust you, they’re far more likely to purchase from you and remain loyal to you.

The human-centered content approach relies on three critical factors: people, business, and technology. Incorporating these elements into your content marketing will generate more leads and sales than you think.

content

While including keywords into content is still crucial in gaining internet visibility for your website, you need to handle them correctly. Keyword-heavy content won’t help you. Not only will your target audience see right through your advertising pitch, but search engines will be ready to penalize you. The same words don’t strike a chord with everyone. To guarantee that your message is clear, you should tweak or unscramble the words to make your sentences more effective for considering the persona you are targeting. Finding and using alternative words will also help with SEO, enabling you to broaden your keyword phrases.

It’s essential to remember that having too many B2B business personas might be detrimental to your sales team’s ability to focus on a single pitch and clear goals. Amylase your audience by analyzing their requirement, and their expectation from your company. Then you can create a buyer persona addressing your current and prospective consumers desire. This approach will help you come up with focused content that identifies and addresses the challenges faced by your potential customers.

4. Consider Creating An ICP or Buyer Persona 

When you ask marketing or sales experts to describe their consumers, they often mention their pain areas. On the other hand, understanding someone’s pain spots don’t convey the whole picture. Creating your buyer personas and ideal consumer profile (ICP) would be best. It helps you create segmented content to make the most of your written content.

A buyer persona is a set of characteristics with a potential client’s challenges, routine, position, source of research, and more.

Ideal customer profile is the template designed after analyzing your past customers and the potential target customer where your solution resolves its business challenge.  ICP is a fictional account with all the characteristics that make it an excellent fit for the solutions you offer.

ICPs and buyer personas are distinct but related concepts. You may have an ICP with a few personas for whom your marketing team develops content, and your sales team feels at ease communicating.

For example, ABC company is a B2B data provider. A business-to-business organization with a sales process and a CRM system will be its ideal customer profile. Within these organizations, typical buyer personas include salespeople and others who enable them, such as sales managers, marketing managers, sales and marketing operations, and data or analytics teams.

5. Use Topic Clusters

A topic cluster is a collection of related web pages. All the topic clusters are created around a single pillar content concept that focuses on a broad topic and is linked to multiple associated sites.

Let us define topic clusters in a more general manner.

The majority of bloggers create individual blog entries that rank for specific keywords. If you want to rank for the term best fitness apps, you’ll probably create exclusive content using “best fitness apps” as the primary keyword.

What happens when you write many blog entries on the same topic?

It simply results in your URLs competing against one another in search engine results pages (SERPs), which is generally considered duplicate content and unsuitable for your website’s SEO.

Here’s where the solution of topic clusters comes into play: you pick the broad topics you want to rank for and then write articles based on specific keywords relevant to that topic to improve your search engine visibility.

6. Use Videos in Your Articles

Videos are the best to drive engagement and trust. Most marketers believe that video is an excellent lead-generating investment. According to 86% of video marketers, video has proved efficient in generating qualified sales leads

content

Anything worth blogging about is definitely worth making a video. One way of doing it is creating and adding video tutorials when introducing any feature or functionality of your product/tool in the blog. 

Another way to use video is by creating a video summarizing the essential points of your content, then expanding on those topics in the text. This method is effective because short films receive the most significant attention, and you can publish your summary on YouTube and link to the extended version.

7. Keep An Eye On Readability

Long and information-heavy content may cause people to stop reading and click away from a website you want to promote in search results. This results in a more significant bounce rate, harming your SEO.

A readability score can approximate the degree of knowledge required for someone to comprehend a piece of writing quickly.

The importance of readability has been acknowledged by many industries, from digital marketers to medical writers. Tools like Semrush give you a readability score and ideas to improve the score to reach the ideal range.  

By assuring the readability of a piece of writing – whether it’s a patient care guide, a promotional piece for a particular brand, or a policy – you enhance the likelihood that your reader will comprehend your message.

These seven core ingredients would significantly differentiate your masterpiece from the daily flood of information. Start establishing your authority in your field, engage your audience in the issues that are important to them, and optimize your website for search engine success.

Pro Tip to Conclude

Always aspire to be the best version of yourself while writing. You don’t have to go for skyscraper content, 10X content, or whatever else the newest buzzwords advise you to go after. You need to develop material that is superior to that of your nearest competition.

Put yourself in the position of a searcher. Would a searcher be satisfied with how your post answers their inquiry, solves their problem, and adds value and utility to their life if it ranked first?

Don’t chase algorithms… or waterfalls. Or something else. The key to creating high-quality content is to write for your target audience. It is a success if your content can connect with your audience and encourage them to take action!

small business coach

Why is Sales Training important for any business to grow

sales training

Training is a learning and upskilling process. This process entails sales personnel becoming fully equipped with the knowledge they require to sustain a business and make constant attempts to grow profit margins.

Let’s look at what exactly are we going to learn in this article:

  1. What is Sales training
  2. Importance of Sales training for growth of business
  3. Taking the help of the LMS system for sales training

1. What is Sales Training?

Sales training is an activity that involves the up-gradation of the sales personnel’s skills. It is through effective sales training that they can polish their selling skills by gaining adequate knowledge and are also able to perform their tasks better. This helps them immensely in closing the deal and turning it into a sale for the organization.

2. Importance of Sales Training for the growth of business

For any business, sales are of utmost importance, and this is why they spend their valuable resources on training the sales personnel, as it is directly related to the goodwill of the company. A well-trained sales team can survive the competition in the market and generate revenues to keep the lifeblood of the business flowing. Let’s look at its importance one by one:

Returns on Investment see an upward trend

Businesses have to spend large amounts of money for training purposes, yet, they are willing to incur these expenses; the reason is the return on investment. Sales training is a one-time expense, but the lessons learned are for a lifetime. Employees can showcase the skills they learn while making a sale without having to lure the customer with a discount and making the customer understand how they can recover the cost in no time.

It helps teams become dynamic like today’s market

Markets today have become volatile and dynamic. They are continuously evolving and as a result, sales teams have to follow suit. Team members have to keep their skills up to date. Any change, be it a change in the technology or a product feature, the sales team has to know before the world. A good training tutorial offers all the updates and keeps the team informed.

sales training

It strengthens the credibility of the business

The sales team develops a personal relationship with the customers, not just professional. So, they exactly know their pain points and can provide the right itch for that scratch. This also strengthens the goodwill of the business and builds a solid brand image. If the salesperson can gain the trust of the customer, then it’s highly likely that they will return in the future for other prospects.

It helps improve customer experience 

If optimizing the customer experience and making them happy is your ultimate goal, then sales training is something you cannot skip. In today’s time, posting feedback about a brand is very easy, looking at the convenience of social media and its reach. Therefore, if the customer has had a bad experience with the brand, they may talk about it, and in the worst-case scenario, post about it on social media.

Sales training ensures that your employees know exactly what to do to make the customers happy and improve their experience. 

It helps improve the leadership skills of the employees

A good training session can empower the sales team with knowledge and the ability to distribute that knowledge among the customers. It teaches them effective communication skills, which improves their overall personality, making them good leaders and confident people.

It helps achieve business growth

If you want to see your business grow, you have to make the people in the business grow. That can only happen if they are trained enough to educate the team and also the customers. Quality training gives the team the knowledge they need to empower themselves and the people around them. All these attributes are important for any business to experience growth and stability.

3. Using LMS systems for imparting sales training

Learning management systems are platforms or software that help provide and upskill the qualities of employees with the help of training programs. These come with many features which help in learning, training, and updating knowledge.

Reasons why you should use LMS for sales training:

Cost-effective and affordable

Imparting training through an LMS is not just cost-effective but also yields numerous benefits. One such software for sales training is Docebo. There are no administrative costs involved in online training, such as travel and accommodation costs of the trainer, printing cost of the training material, and many more similar expenses. All the modules and study materials are updated and uploaded to the system for sales personnel’s reference and guidance.

Content is easily accessible without geographical limitations

Learning is made easy with an LMS as there is no geographical limitation. It can be accessed anytime and from anywhere. Once the content goes to the system, it can be studied without any hassles. This enforces fast-paced learning without any dependency on anyone. Learners from across different time zones can utilize this flexibility ensuring consistent training modules across locations.

sales training

Content security

In an LMS, content is mostly secured. All the learner data and data related to the training are stored in one place and can be accessed by authorized personnel only. With an LMS,  learners do not have to waste extra time finding the right and relevant content; everything is made available to them on the server.

Tracking the success of the training course

A robust LMS comes with an in-built feature for reporting and analytics, whereby it becomes easier for trainers to track the learning paths of the learner and identify the potential areas of improvement. By keeping a tab on individual learning, leaders make sure that the employees are benefitting adequately from the training program and can achieve their training goals on time.

Conclusion:

The above-mentioned points will tell you how sales training is an integral part of any business. Good sales mean good profits for the organization. So, keeping the sales personnel up to date becomes important for keeping the customers of the company happy. It is mandatory for businesses, in times like today, to draft a strategy for successful implementation of the training module and to leverage its benefits.

small business coach

5 Things Only an Interview Coach Can Teach Job Candidates

interview

The average person has to fill out 10-20 applications to get one interview and 10-15 interviews to get one job offer. As most people hold 10 to 12 jobs in their lifetime, you’ll likely have 100-180 interviews in your lifetime. If you aren’t prepared, that number could double, triple, or quadruple. 

Creating a good first impression isn’t easy. You may say the wrong thing, not say enough, or say too little. Or, your body language, eye contact, or tone may reveal disinterest or arrogance.

For these reasons, candidates will ask their friends to set up a mock interview. While these can offer practice, your friend may not know enough to correct you or watch for subtle red flags.

Interviews are a nerve-wracking, intimidating process. Financial and emotional pressures may be riding on this interview. With that said, hiring an interview coach or taking an interviewing workshop will help you put your best foot forward, as they can teach you things others can’t.

Why Work with an Interview Coach?

It can take three to six months to find a new job, but if you need to earn an income right away, those months can be long, stressful, and resource draining. However, expert interview coaches can set you up for success by maximizing your chances of securing a fruitful offer.

Getting support in the job search process is essential, especially if you haven’t been in an interview for a while. You can probably talk about your skills and experience all day, but you may not know how to match these qualities to the right job or frame your answer in a pleasing way.

While your friends and family can provide helpful advice, interview coaches are trained to set you up for success. With their help, you can shorten the job search process significantly.

5 Things Expert Interview Coaches Teach You

Interview coaches aren’t just judging your interviewing etiquette; they help you find a career that’s suitable for you. 

Here are 5 things only expert interview coaches can teach candidates.

1. How to Know What Employers are Looking For

Recruiters match your resume and interview answers to their job description and company values. Candidates need to know the job description well enough that they can think of stories or examples that demonstrate their fit. They’re also checking for relevant or transferable skills.

Interview coaches will look at job postings in your field and teach you to understand what skills and experience employers are looking for. 

interview

Then, they’ll coach you on the following skills:

  • How to tell a story using your skills and experience: Most industries, companies, and managers will find the same skills and experience appealing for different reasons. You’ll be taught how to present your skills and experience appropriately to employers.
  • How to match personality with culture fit: Every business has a set of core values and beliefs, and these help determine culture fit. Employers will check if your personality is a good fit for their open position. Coaches will help you appeal to their culture.

While this type of research can help you answer complex interview questions, it can also improve your resume. A better resume will put you in front of more quality employers.

2. How to Conduct Effective Research 

Employers want to know you’ve done your homework, which is why they ask if you have any questions at the end of the interview. Effective research can demonstrate company knowledge, show you keep up to date with industry news, and help you understand your potential employer.

Your interview coach will teach you how to research the company, their industry, their company culture, and current and past employees. They’ll also walk you through the company’s interview process if it’s available. If it isn’t, they’ll show you what questions these companies typically ask.

3. How to Respond to Interview Questions

The average in-person interview lasts 45-95 minutes, and you’ll be asked 10-20 questions. There are a few questions you’ll almost always be asked, like “tell me about yourself” and “what do you know about the company,” so you’ll need to know the right answers to these questions.

Interview coaches typically see interviewers struggle with strength-related questions and behavioral questions. Your coach will show you how to sell yourself in as few words as possible.

They’ll also prepare you to ask questions after the interview or ace your technical interviews.

interview

4. How to Conduct Yourself in an Interview

Now that you’ve researched and prepared thoroughly, you can put your skills to the test. 

Your coach will walk you through several mock interviews and evaluate you on six key areas:

  • Authenticity: Are you believable? Are you likable? Are you personable?
  • Professionalism: Do you look professional? Are you put together?
  • Confidence: Do you sound excited about the role? How’s your body language?
  • Preparedness: Do you know the company? Do you know your role?
  • Culture: Do you fit the culture? Do you possess the needed soft skills?
  • Technical: Can you perform the jog? Do you possess the needed hard skills?

Mock interviews help you build confidence, manage nervous habits, and own your strengths. Think of your interview coach as half cheerleader and half mentor. They should be there to inspire you and put you in the right headspace, but they can’t be afraid to correct or direct you. 

For example, if they see you twirling your hair or biting your nails, your coach should point them out to you. If you undersell yourself, your coach should encourage you to do the latter.

5. How to Dress, Behave, and Follow Up

Although it isn’t always fair, small mistakes can disqualify your candidacy. If you’re late, dress inappropriately, or disrespect your interviewer, you’ll leave a bad impression. Interview coaches will make sure that doesn’t happen by teaching you how to dress, behave, and follow up.

First, they’ll ask you how you’ll get to the interview, where you’ll park, and how much time you’ll need to drive to the interview site. Next, they’ll show you what to wear and what you should and shouldn’t do on-site. Finally, they’ll explain how to correctly write and send a “thank you” note. 

small business coach

Website Building – DIY or Out source?

build a website

To DIY or to outsource? That is the question. If you want to build a website, there are advantages and disadvantages to both building the site yourself and hiring a professional.

So, take a look through the following helpful information that will assist you in determining which approach is right for you.

Determine What Your Goals Are

The first step to take when considering whether it’s best to build your own website or outsource the build to a professional is to determine the goals of your website.

For instance, you may want to gain leads by using calls-to-action on your landing page or using lead magnets. Alternatively, you may wish to create a design that can engage your target audience.

By setting out your goals, you can better determine whether a DIY or professional approach is best for your website creation.

Evaluate Your Skills

In this day and age, it’s really easy to create a website. Anyone with basic skills can use website builders that come with plenty of templates, tools, and features to make a captivating and attractive site.

However, if the aim of your website is to build your brand, sell more products or services, and generate more profits, unless you have the right skills, it’s usually best to put your website build in the hands of a professional; especially if this is your first time developing a website.

A professional knows all the right UI and UX design methods to ensure your website is engaging, easy to use, attractive, and appealing.

Furthermore, to create a well-designed site, you ideally need to know design basics like what colors go well together, how to utilize whitespace, and what fonts to use.If you lack such skills, outsourcing will be the best option.

On the other hand, if you have the necessary skills, or are willing to put in the time and effort to learn such skills, you could go with the DIY approach.

Consider the Costs

One major benefit of going it alone is that you can save substantial costs. You’ll have some costs to take care of, for setting up, maintaining, and updating the site, but those will be next to nothing compared to hiring a professional website developer.

However, if the goal of your website is to generate a profit, it can be more than worth investing in professional design to ensure more people find and engage with your website.

Consider the Time Factor

Time is money, so it’s just as important to consider the time factor as much as the costs of building your website. Creating a good website takes time. It will take even longer if you need to first learn new skills.

Therefore, your time could potentially be better spent on other areas of your business while you leave the creation of your site to the professionals.

Also, bear in mind the time it will take to make changes to your website and create updates in the future.

build a websiteYou Can Have Greater Control Over Your Website if You Build it Yourself

Speaking of making changes and adding updates to your website after it’s built, one of the greatest advantages of building your site yourself is that you have complete control over it.

That means you can make simple changes whenever required and don’t have to rely on or have to wait for someone else to complete the work.

When you go with the DIY approach, you have total control over your website in all respects. 

You Know Your Business Better Than Anyone Else

Having control over your website can be better than hiring an agency or freelancer to build your site for the simple reason that you understand your business inside out.

A website developer cannot have the same level of insights into your specific business as you have. Therefore, if you do hire a professional website developer, ensure you work closely with the person to make certain your site reflects your industry and your specific business.

Alternatively, you can simply build your website yourself. 

build a website

A Professional Is Called a Professional for a Reason

As mentioned earlier, a professional website designer will have all of the necessary skills to create an engaging, attractive, and SEO-optimized website.

So, regardless of other factors, it’s sometimes best to simply put your trust in the hands of a professional. The person you hire will be familiar with all the tools and technologies that go into making an excellent website.

He or she will also be adept in design skills. That includes major things like knowing the best overall color scheme to use for your site as well as small details, such as using a beauty photo editor on your headshot to make you look your best.

A professional website designer will also have the experience and skills required to make a site that stands out from your competitors.

On the other hand, if you decide to build your website yourself, you won’t have to do things like learning to code, developing design skills, finding resources, and getting software licenses.

With a Professional on Board, You Can Get to Market Quicker

If you’re setting up your website because you’re launching a new business or a new product, such as a medical product, it might be very important that you get your site set up quickly.

The speed at which you get to market can significantly affect the success of a launch, so if you don’t possess all of the skills required to create a professional website and your timeframe matters, you’ll be best off hiring a website developer.

Summing Up

At the end of the day, you need to carefully consider all of the above in order to determine whether you should outsource your website build or do it yourself. There’s no right or wrong way of going about it.

Whether you should go with the DIY approach or hire a professional simply depends on factors like the type of skills you possess and what your goals are.

small business coach

How To Build Trust When Guiding Workers

employees

Employees who feel aimless in their roles may experience other emotions, too, ranging from apathy to stress. Often, they will need some measure of guidance to help them be grounded and purposeful.

Despite a race for talent being underway, securing the best person for a job is just the beginning of a long and fruitful journey. It is one thing to spot a potential employee’s potential and another to help them hone it while they are in the role. Their talent must lead to somewhere exciting, both for their sake and yours.

New employees will undoubtedly turn to senior staff for support. In providing it, you are helping workers feel a sense of momentum and purpose when developing their skillset. It can keep them satisfied professionally, help them feel seen and valued, and may help your firm’s turnover rates remain as low as possible.

Of course, great execution of these practices is required, not just good intentions. Here is how to build trust when you are trying to guide workers yourself.

Share Your Own Learning Experiences

Workers may be more willing to be guided by someone who actively broadens their own horizons and knowledge. A learning culture can be established if you’re willing to set an example.

Take a look at the Harvard Online short courses on offer. If you’re looking for a course that will enhance your skills in the modern workplace, then consider focusing on technology and trending topics such as cybersecurity. Take note of their offerings around Cybersecurity, ensuring you are prepared for the latest threats that could compromise your firm’s digital infrastructure. Students can access knowledge from within Harvard and beyond with these courses without radically overhauling their schedules.

You could talk about the positive experiences you have while exploring your passions and interests. What motivated and inspired you to enrol for an online course? How did you benefit? Have you opened up any further career and learning opportunities for yourself? Sharing the answers to these questions could invigorate and inspire your workforce.

There is also the case that extra learning, in any capacity, will make you someone worth listening to. It speaks volumes about the extent of your initiative and indicates that you are willing to set your ego aside and be guided by others. Your advice will be credible, and people will trust that you are guiding them from an informed position.

employees

Establishing Mentoring Dynamics

The presence of a reliable mentor figure is always keenly felt. Even when the mentor is unavailable, the mentee can always ask themselves, ‘what would my mentor do?’ when trying to solve any problem. That influence and energy are instrumental in providing long-term guidance.

Questions can be asked at any time. Rapports can be built upon at a faster pace, too. Instead of feeling like they are heading to a mandatory meeting with a career advisor in high school, workers will enthusiastically schedule time with their mentor and get to know them both personally and professionally. A true meeting of minds can occur here.

External coaching services are useful for accessing alternate points of view and specialist knowledge. Mentors are still necessary, though, especially in an internal capacity, deepening the bond between workers. Newcomers can quickly be brought up to speed, learning how their specific workplace functions down to the details.

Research how to create a robust mentoring program and build something special. Ensure everybody involved has clear expectations and goals within it. You could also provide a mixture of one-on-one and group-based schemes too. Feedback with your employees to see what potential arrangements appeal to them most.

Stay True to a Schedule

Most employees will understand if their mentor figures get called away mid-conversation or need to reschedule their meeting. However, if a pattern starts to form, doubts may creep into their minds, and thoughts of superiors being unreliable may swirl.

Try to stay true to your commitments to guiding your employees. Schedule time with them, and use alerts and reminders on your technology to ensure that you address their questions on time. You should try to give your workers a healthy, uninterrupted window of your time.

employees

Of course, this effort is about more than the quality of your guidance. Adhering to a clear schedule shows that you respect your employee’s time. It informs them that their career development is of true value to you and that other matters can wait while you address them. Guiding your employees will be a core part of the company culture and not some last-minute perk under these measures.

There may be times when pressing matters intrude on your meeting, and there’s no alternative but to reschedule. In those instances, being genuinely apologetic and promising to reschedule are important. Fulfill that promise, and you should still be able to build trust around the guidance you provide steadily.

Be Vulnerable

Many entrepreneurs are committed to developing a hardened persona. They may think it is important to act the part of a stoic leader rather than a real person with human concerns.

The guidance you provide may be much more digestible if delivered with empathy and thoughtfulness. Workers will relate to your feelings and trust your advice more if you can effortlessly put yourself in their shoes.

Sensitivity in business can be sorely needed, especially in an era where the pandemic is yet to go away fully. Guidance amounts to more than just bullet points in a staff handbook, and cold and calculating workplaces will always struggle to gain a foothold in nurturing their talent.

Try to develop your listening skills further. The old saying of ‘quality over quantity’ matters when it comes to guidance and the words you choose. Your workers need simple answers to complex problems, not an endless supply of inspirational speeches. By being vulnerable and taking your employees’ concerns to heart, you can more quickly and capably dissect their issues and provide a concise response that resonates with them.

Remember that trust is hard-earned. It is acquired most efficiently via overcoming adversity together and showcasing the extent of your loyalty. When workers feel like they can open up to you in a genuine capacity, trust in your guidance can be more keenly established.

Ask for Feedback

Offering guidance should not be a one-time gesture. It should be a process that is constantly refined.

Remember that asking for feedback is the key to success at every business level. Try to apply that frame of thought after you have offered guidance. Whether you have offered an informal piece of advice or contributed as part of a mentorship program, ask some follow-up questions. They can range from.

  • Asking the employee if your advice helped much.
  • Reflecting together on how much progress they’re making toward long-term goals.
  • Examining whether they’re receiving a suitable amount of guidance for their needs.
  • Inviting them to schedule a meeting where they can discuss notes in-depth.

The answers to these questions could always change over time. Moreover, it is also worth considering that you may need to tweak your approach from employee to employee. Many things about guiding employees are somewhat relative, so keep that in mind.

Showing that you are open to feedback highlights your commitment to being a guiding figure. So long as you act on the responses, you can significantly enhance the quality of support you provide to others.

Learning and mentoring are some of the best ways to establish trust in your guidance, and so too is being organized, vulnerable, and receptive to feedback.

small business coach