Using a Strategic Marketing Plan for a Dance Studio Client

Using a Tactical Marketing Plan

Strategic Marketing Plan for a Dance Studio Client

This week I will be writing about using a Strategic Marketing Plan. A tactical marketing plan is an aggressive, measurable plan to increase your leads, improve your sales conversion rates, and increase your annual revenues. Over the next few posts, I will write about some of my hero clients and how we are able to achieve significant results from our work together. We have 36 Coaching Modules, which are areas within your business that when we improve your performance, your business will run better.

Beth’s New Dance Studio

I began working with Beth, this week’s business hero, the owner of a dance studio a few months ago. She started the studio two years ago and although the business had grown, it was only breaking even and she was unable to draw a paycheck from the business. Beth has children in the home and her husband is a minister, so earning additional income is important.

A Tactical Marketing Plan for Beth’s Dance Studio

We decided to focus on a Strategic Marketing Plan for her, which is a pretty common area to focus on with many of our clients. We first established Key Performance Indicators for her business. We begin with tracking the number of leads, conversions, average sale, total sales and profits. Her sales had grown but she was only breaking even.

Tactical Marketing Strategies for Beth

Additionally, with her dance studio, we focused on the total number of students, total capacity, student retention, and multiple classes for her students. Then we set about the task of identifying low cost and no-cost marketing tactics to grow her business. We contacted several marketing venues that are family-friendly and found one that we committed a one-time investment. We also invested in social media and began offering a free class for prospective students to visit. We did press releases to a number of local news publications. She then had the good fortune to attract a local TV station to come to conduct a series of interviews of her with her students at her studio.

Other Coaching Modules For Beth’s Dance Studio

In addition to strategic marketing, we also developed a strategic plan and deployed the plan to her team. We implemented a business budget, time management system, organizational plan, employee acquisition plan, pricing plan, employee delegation plan, employee manual, USP & guarantee, and team building system.

Beth’s Dance Studio Results

Beth sent me an email a couple of days ago letting me know that this past week she had increased her number of students far beyond her goal that we established when we began working together. As a result, she has doubled her sales. Her profits increased from zero to $60,000 per year and she took her first paycheck this month! Here’s an update in August- 16 months after starting to work together: Beth’s sales have grown 349%!

Here’s what she said:

“Alan is super encouraging. He is great at pointing out things I’ve never thought about. It’s nice to work with a male in business who has my best interests in mind. Alan is great at keeping me on task without making me feel bad about missing a deadline. My sales and number of students have doubled since Alan began coaching me 5 months ago and I was able to take my first paycheck since starting my dance studio two years ago.”

Summary

Congratulations to Beth, she is enjoying her business and is well on the way to achieving her vision using a Strategic Marketing Plan. You are a business hero and an inspiration to all of us! You can view a school bus company using a break-even plan here.

 

small business coach

Creating a Sales and Marketing Plan For Your Small Business

sales and marketing

One thing that almost every small business needs is more sales. Of all the types of planning, we do for our clients, creating a sales and marketing plan for your small business ranks first in importance for most clients.

The Sales and Marketing Plan

The sales process is usually tactical and direct with individual prospects while marketing is generally strategic and aimed toward a group of prospects. To use a fishing analogy, sales would be actually hooking, reeling in and netting your fish, while marketing would be choosing the right time of day, the right lake, the right fishing hole, and the right bait. To be successful in growing a business, the owner needs to employ both sales and marketing. Below are some tips to remember in developing a sound sales and marketing plan.

Your Marketing Plan

Define your ideal customer.

The more clarity a business owner has about his customer, the more effective the plan will be. Advertising dollars will be saved and a more effective message to prospects will be crafted. Determine from your client the following ideal customer’s characteristics:

Demographics

age, income, gender, generation, marital status, occupation, etc.

Psychographics

lifestyle, values, motivation (leader or follower), activities, social class, ethnicity.

From the ideal customer characteristics above write a one to two sentence summary describing your ideal customer. (This will be included in your USP below)

Develop your marketing message.

Once you have defined your ideal customer, you will need to craft a powerful message to attract prospects. Develop a Unique Selling Proposition and a Tagline that is tailored to the ideal customer.

Unique Selling Proposition(USP)

A well written USP will include a four to five sentence summary addressing the following four elements:

1. Customer needs wants/pain
2.How your solution solves your customer’s problems and advantages/benefits
3.Point of difference from your competition
4.The motivation for your prospect to take action(irresistible offer/guarantee)

Included in your USP is your description of your ideal client in point 1 above. Regarding the advantages/benefits in point ii above, you want to paint a word picture of the outcome of your product/service. For example, “thrilled,” or “lives enriched,” might be good descriptors. In summary, the USP is similar to the 30-second commercial, except that client stories are not included and it is more generic.

Tagline-

Your tagline is a one-sentence summary of your USP. Generally, it is catchy, easy to state and easy to remember. You will find the SBCA tagline above in our letterhead. Consider some memorable taglines from large companies:

M&M’s- “Melts in your mouth, not in your hands”

FedEx- “When it absolutely, positively has to be there overnight”

Write three different versions of your tagline for consideration. Allow others to give you feedback prior to deciding on the one you will use for your business.

Small Business Solutions Book

Once you have developed your marketing message, use it on every form of media and all marketing materials.

Marketing Budget.

Decide how much you will spend monthly for marketing. Although there are many low cost “guerilla marketing strategies,” businesses need to plan to spend a percentage of sales on marketing. Although there is no magic formula, ten percent may be a good starting place for a new business. From there you can adjust the amount spent based on your results.

Lead Generation Strategies.

Also included in your marketing plan is how you will reach prospective customers whether through referrals, website, phone, direct mail, walk-ins, email, social media, etc. Pay-per-click advertising is great because you can easily track your results.

Lead Tracking and Results.

Decide what customer information you want to capture in order to follow up with prospects. Then you will need to use some type of lead tracking system. You want to know how many leads were generated by each lead generation strategy and how many leads actually became customers. You want to know the status of each prospect in the sales process. Small businesses use
everything from index cards to a Rolodex to Excel spreadsheets to Customer Relationship Management tools. SBCA offers an affordable CRM through amoCRM. Know your advertising results so that you can make good decisions.

Sales and Marketing Materials.

You will also need to determine which marketing materials you will use to reach prospects such as business cards, brochures, postcards, and flyers.

Your Sales Plan

Determine the Sales Team.

In my opinion, nearly every employee can have some influence on the sales of an organization. If you help the leader develop a shared plan and link bonuses to profits, every employee should be motivated to play a part in growing sales to some degree. However certain individuals on your team will be directly in contact with prospects. These team members need to be incentivized, trained and equipped to grow your sales. Include these members in the sales and marketing planning process.

Pricing.

Decide how you will price your products or services. Most business owners price too low and are reluctant to raise their prices over time. They leave a lot of money on the table! Encourage your clients to raise their prices a small amount every year and over time the increases will add up to big money. Of course, you want to shop the competition so that you know how to compete.

The Sales Forecast.

A sales forecast is simply a goal that you set for your team in the upcoming year. Set realistic goals for your business. If you are too conservative you may not motivate your sales team to work hard enough. If you are too optimistic you will set your team up for failure. Meet with your team members to agree on individual sales performance. Develop a detailed list of activities and the dollar value for each. Your total of all individual sales activities is your organizational goal. Don’t forget to add your price increase to the forecast. For example, if your client’s sales are $1million and you implement a 10% price increase, your forecast is $1.1million.

Conclusion

As you can see, there is a lot to developing an effective sales and marketing plan. However, if you will invest the appropriate time and money in developing and deploying your plan, your client will soon be thrilled with your coaching!

Questions about our small business coaching services?

Call us at 1-888-504-0777,

or 

Enter your information below to start growing your revenues and profits today…

small business coach