8 Ways Improving Organizational Design For Your Small Business


Regardless of the staff size, a poor organizational design contradicts business responsibilities. These contradictions may include role confusion, lack of functional coordination, and slower decision-making processes. As a result, businesses may suffer from unnecessary stress, conflict, and complex issues if left unresolved.

To effectively run a small business, entrepreneurs need to implement organizational structures in the workplace. Delegating activities toward achieving the common goal in the industry is the main priority of organizational structures. As a small business owner, you should consider the importance of how enhancing organizational structure can affect your business by partnering with organizational design consulting firms like Navalent.

Without understanding how organizational design works, your small business may risk possible reputation strain and bankruptcy. To prevent these business risks, you must learn to enhance overall corporate practices. In this article, you’ll know the benefits of redesigning the organizational structures in your business.

Managing Small Business Operations With Organizational Design


The lack of organizational structure may jeopardize a small business due to the employees’ resistance to follow rules that don’t exist. Therefore, as a small business owner, creating a firm organizational structure is crucial in controlling overall business operations. As you incorporate new business structures, your staff will comply with the rules, which smoothens the overall business productivity.

With zero hesitation, your small business can easily make decisions because there’ll be no extra management layers that need approval. For example, your small business can increase revenues and boost employee engagement with quicker decision-making processes. As the organization reaches enhanced sales performance, your small business can be on top of the competition within a shorter period.

Opening Additional Business Locations 

Every startup entrepreneur dreams of eventually becoming a huge corporation. However, with the tough market competition, business owners lose motivation to strive to reach improved market grounds. While this scenario may seem disheartening, you can still prevent staying as a small business and earn the most significant market share by recreating your organizational structure.

You can receive enough revenues to open multiple business locations as you actively restructure and monitor your existing organizational design. When this situation happens, you already have a firm corporate design, helping you maintain, and enhance your market share consistently. Because the structure is the same in every business location, you don’t need to visit each place daily. Hence, adopting an effective organizational design provides you peace of mind, especially as you grow in the industry.

Boosting Overall Employee Performance 

Small businesses heavily rely on human resources to produce supplies and provide customer support. With that, productive employees can meet deadlines and sincerely contribute to building positive customer relationships with your brand. Therefore, if you aim to increase overall business market share, building and maintaining an organizational structure will help you enhance employee performance.

As a small business owner, your main role is to monitor every employee’s progress around business goals. However, since resources are limited, you have the choice to incorporate technology-driven tools to track and organize the day-to-day workflow in your operations accurately. Accurately monitoring employees’ productivity enhances business transparency, giving you the exact knowledge on which organizational issues need improvement.small business coach

Reducing Employee Conflict With Organizational Design

Employee conflict can be poor communication, misunderstandings, and opposing priorities. Moreover, the challenges of having employee conflict include lower productivity, project failure, work disruptions, and termination. Without handling any form of disagreement right away, your small business may not be able to achieve potential customer needs, which can directly impact your business reputation.

By using an organizational design, you may prevent employee conflict obstacles. For example, as you communicate the new small business structure, your staff will focus on their job responsibilities. With that, you provide a clear understanding of the importance of their roles, which makes them hesitate to indulge in conflicts.

Improving Communication 

When your employees know the vitality of healthy communication, you’ll eliminate unnecessary workplace issues and improve overall performance. Once you start promoting a communicative workplace, you create a more vital and engaged team. Therefore, you must create an organizational structure to avoid miscommunication in your small business.

A specific organizational design builds a hierarchy that fosters healthy communication between different departments in your business. For example, as you delegate duties to various teams, workplace staff will know who they need to turn to once an issue arises. In addition, employees don’t need to receive your approval to proceed with one communication issue.

Providing A Greater Sense Of Teamwork 

Teamwork in a small business workplace provides the business owner and the employees the skill to familiarize how to work with one another actively. However, organizing team members can be difficult without a clear job delegation. As your small business suffers from a lack of trust, physical proximity, and optimal conditions, you can’t just demand your team to work together without encountering workplace conflicts.

While acquiring a sense of teamwork is challenging, you can still save your small business by improving the organizational design. For example, you can connect each job role to begin addressing the teamwork obstacles.

Responding To Industry Trends And Marketplace Conditions 


Responding to periodical trends is beneficial in different ways. Since technology is constantly changing, small business owners must continuously engage customers to sustain market relevancy. By aligning organizational goals with industry trends, businesses can develop results.

Changing market preferences may cause product or service declination. In addition, trends will allow you to develop a reliable system to discover multiple sources of change. Therefore, if you want to adapt to ever-changing market trends, you must sustain high-quality services.  

Attracting Growth Opportunities

When an entrepreneur launches a business, the main goal is to build a reputable brand and eventually grow. However, growth doesn’t happen overnight. Indeed, change requires patience, hard work, and dedication.

That said, it allows small businesses to attract investors and expand opportunities. To attract growth opportunities, redesigning existing organizational design is beneficial. This strategy keeps both employers and employees compelled to long-term business goals.

Key Takeaway On Organizational Design

As a small business owner, you should look for ways to stay relevant in the industry. Restructuring organizational design helps you respond to industry trends, reduce workplace conflict, and boost staff productivity. Therefore, incorporate a new organizational structure to increase overall business sales performance.  


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Selling: Ten Things to Know and Do Before Making a Proposal

Ten things to know and do before making a proposal

Many small business owners simply “spout off” what they do with prospects, and lose the opportunity to win a new account. With selling, there are things to know and do before making a proposal.

Ten Things to Know and Do Before Making a Proposal

If you try to shortcut the process, you will likely lose the business. On the other hand, if you cover the following bases, you can move rather quickly to winning a new account. Below are the ten things to know and do before making a proposal to a winning business:

1. Know that you should have a good relationship with your prospect(s)

prior to making a proposal. Remember that people do business with people that they know, like and trust. If you have not moved to some level of likeability and trust, you will not likely win a proposal.

2. Do make a concerted effort to establish a strong bond and rapport.

You can only do this by asking good questions and listening well. Repeat back and summarize their answers to help them know that you are listening. Briefly relate to experiences and activities that you have in common. Give your 30-second commercial, but keep the main focus on your prospect(s).

3. Know that you and your prospect should have an “out clause.”

Both should have the ability any point to walk away. Many salespeople are so eager to make a sale that they lose their dignity and the prospect’s respect during a proposal. The prospect may mislead the salesperson about their true intentions after a proposal is made. Eventually, the prospect stops returning phone calls and a lot of time is wasted by the salesperson.

4. Do confirm your “out clause” with your prospect.

Do this early in your discussions. To remain on equal footing with your prospect, lead them to an understanding that either you or your prospect has the right to walk away if either one of you determines that there is not a good fit between the two of you. Agree with them that either party will immediately inform the other should that occur, and neither one of you should feel offended if that should happen.

5. Know who the decision-makers are.

Many salespeople spend a lot of time talking and making proposals to people who don’t have the authority to make a decision. In larger businesses is it not unusual to have more than one person or even and committee that makes spending decisions. Prospects may not reveal that they don’t have the authority to make a decision. Ask the following question: “In addition to you, who else will be involved in making the decision?”

6. Do make your proposal to the decision-makers.

Always ask for a meeting with all of the decision-makers. Meeting with all decision-makers will be easier if you invested the time in getting to know each person prior to making a proposal.

7. Know the “pain points” of each decision-maker.

Understanding the prospect’s pain points may be the most important part of making a successful proposal. How can you help a prospect if you can’t relate to their problems? You need to know three to five pain points and how much money this pain is costing them. For more on this topic, see the coaching tip “Winning the Business: Focus on the Prospect’s Needs.””””

8. Do address and solve their pain points in your proposal.

This is where the rubber meets the road. If you can clearly articulate the prospect’s pain points, the costs associated with the pain points, and how your product or service can save them money and make their pain go away, the decision to go with you will be a no-brainer.

9. Know the amount in the budget.

Knowing the amount in the budget will help you to determine whether to make a proposal. Although many small businesses do not use a budget to run their companies, many mid-size to large companies operate on budgets. Always strive to determine the amount of budget dollars available for your service or product. Sometimes your prospect may try to evade the question. You can ask, “In round dollars, how much is your budget for this service?” Or “What’s a ballpark budget range for this service?” Another approach is: “I’m trying to determine which package to propose to you. Would you say that your budget is closer to the $5,000 to $10,000 range or to the $15,000 to $20,000 range?”

10. Do tailor your proposal to the available budget dollars.

This goes without saying. But you would be surprised to know how many salespeople just throw out proposals that are way too high. Or even worse a salesperson will leave money on the table because they proposed well below the amount in the budget.

As you can see, if you do the extra due diligence before making a proposal, not only will you increase the chances of success, you will put more in your pocket. Go for it!

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