How This Service Company Grew Profit by $300K a Year With a Strategic Action Plan After a $200K Bad Debt Crisis

robbie strategic action plan fuels business growth

Service Company | Laurens, SC, confirm with Robbie] | Coached by Alan Melton, Small Business Coach Associates

Robbie came to Alan Melton of Small Business Coach Associates after a client defaulted on a $200,000 payment, pushing his second-generation service company toward financial failure. Using a clear vision and values framework, the Time Mastery System, and a streamlined strategic action plan built with his team, Robbie grew profits by more than $300,000 a year. He paid off the bad debt and now takes his wife on regular date nights.

Here’s how he did it.

The Challenge:

  • Very large bad debt
  • Low employee morale
  • Negative cash flow
  • Inefficient business practices

The Solution:

  • Built a strategic action plan to address the bad debt and stabilize cash flow

  • Developed a clear vision, values, and mission for the company

  • Implemented the Time Mastery System

  • Streamlined business processes with a repeatable system

  • Trained the team to understand their roles and responsibilities

The Role of SmallBusinessCoach.org

  • Conducted a thorough assessment to identify the main pain points and opportunities

  • Built an actionable strategic plan that produced results within six months

  • Involved employees directly in the strategic planning process

  • Offered strategies that were implemented and delivered immediate results

  • Provided tools and frameworks to track progress and make data-driven decisions

The Results:

  • Paid off the $200,000 bad debt

  • Set clear roles and responsibilities for the team

  • Improved cash flow and grew profits by $300,000 per year

  • Robbie now works less and regularly takes his wife on dates

Author Bio

"Alan Melton, the #1 Small Business Coach according to Life Coach Magazine and other organizations.Alan Melton is an Inc. 500 founder, award-winning entrepreneur, and business coach who has built or acquired 18 companies and coached more than 1,100 business owners. His companies have served elite clients including the Ritz-Carlton and the Jacksonville Jaguars. He is a Florida Governor’s Sterling Award winner and former SBA Small Business Person of the Year.

small business coach client success

“After six months our profits had increased over $152,000, which annualized is over $300,000 per year!”